Search found 78 matches

by mindi2210
Thu Jun 01, 2023 7:18 am
Forum: OnePacs user discussions
Topic: Not enough memory to open this page
Replies: 0
Views: 31160

Not enough memory to open this page

Recently, we have been getting this error, only on a few computers, when tyring to open OnePacs or after having a case open on OnePacs for a bit :

"Not enough memory to open this page"

Thoughts?
by mindi2210
Mon Apr 24, 2023 8:29 am
Forum: OnePacs user discussions
Topic: Tomos will not load from outside facility CD's
Replies: 5
Views: 27443

Re: Tomos will not load from outside facility CD's

I found the instructions. Our Gateway is on a virtual machine on our server so this method probably won't work. We are looking at other work arounds.
by mindi2210
Mon Apr 24, 2023 8:26 am
Forum: OnePacs user discussions
Topic: Tomos will not load from outside facility CD's
Replies: 5
Views: 27443

Re: Tomos will not load from outside facility CD's

Thank you. Are there insturctions to load cases through the gateway or do I need to contact support to set that up?
by mindi2210
Fri Apr 14, 2023 7:24 pm
Forum: OnePacs user discussions
Topic: Tomos will not load from outside facility CD's
Replies: 5
Views: 27443

Re: Tomos will not load from outside facility CD's

We have always upload outside comparison CD’s via the website. While all the 2D and C-view cases will load, the tomo cases will say failed.
by mindi2210
Thu Apr 13, 2023 12:05 pm
Forum: OnePacs user discussions
Topic: Tomos will not load from outside facility CD's
Replies: 5
Views: 27443

Tomos will not load from outside facility CD's

Hello- We are having trouble loading mammo tomo images into OnePACS from some facilities. The 2D or C-view images will load but the tomos will fail. Is it a setting we need to adjust?
by mindi2210
Mon Nov 21, 2022 4:51 pm
Forum: OnePacs user discussions
Topic: OnePACS server
Replies: 1
Views: 17629

OnePACS server

- Does onepacs.com use any firewalling or whitelist filtering for customers using webcstore.onepacs.com? - Do you know if onepacs.com has any IPsec VPNs with Providence Health? We are having issues with getting images from a gateway to the OnePACS server. The above questions were asked by the vendor.
by mindi2210
Mon Dec 27, 2021 7:12 pm
Forum: OnePacs user discussions
Topic: Deleting OnePacs que
Replies: 0
Views: 33926

Deleting OnePacs que

Is there a way to clear the OnePacs cue? We have had 57 cases stuck all day. I can go into the JMX MBean View MBean Name: Domain Name: dcm4chee.archive service: Queue name: MoveScu and stop the que, hit remove studies and the restart que but the que doesn't clear. They only time it clears is if ther...
by mindi2210
Mon Feb 08, 2021 10:42 am
Forum: OnePacs user discussions
Topic: Downloading to Gateway
Replies: 15
Views: 1669965

Re: Downloading to Gateway

This issue is creating a major problem for our workflow. Any updates would be appreciated. I can't find message in the attachment. Where would it be?
by mindi2210
Mon Feb 08, 2021 10:39 am
Forum: OnePacs user discussions
Topic: Downloading to Gateway
Replies: 15
Views: 1669965

Re: Downloading to Gateway

Hello-
We are really struggling with this issue. Any updates would be be appreciated.
by mindi2210
Thu Feb 04, 2021 9:45 am
Forum: OnePacs user discussions
Topic: Downloading to Gateway
Replies: 15
Views: 1669965

Re: Downloading to Gateway

Any updates?