OnePacs Forums

We do wish our users to have as much flexibility as possible in the viewers they use, so we are quite happy for you to use Horos if you find that is a good choice for you. The issue with the Horos plugin is that as time goes on there are becoming more and more differences in how things work between ...

Just a note, for any users who use more than one account on the OnePacs system (such as having more than one account within a radiology group, or as may happen when radiology groups cross-cover for one another), there is now an Account Switcher program available as a stand-alone tool, to facilitate ...

The most likely explanation is that you are having intermittent network errors. It gives that message when it tries to connect to the OnePacs servers and the connection attempt doesn't succeed. If the network errors are just occasional, that is why it would most likely work on re-trying. You can tes...

Just a note - at times it may be useful to toggle the "Use WebGL for image rendering" setting in the Web Viewer preferences as a troubleshooting method. For example, the recent iOS update to 12.1.2 causes issues with WebGL rendering; this can be fixed by de-selecting this option in preferences. webv...

Yes you can do that now. Please note there are two icon tools that enable upload of data to the OnePacs cloud - there is an "Upload" icon (for uploading series to OnePacs), visible in the window showing the list of studies, and there is a "Save/Load presentation state" tool available when you are vi...

OnePacs Workstation for macOS, version 2.0, is being released at the RSNA 2018 Cutting edge DICOM viewer for macOS Advanced visualization features including 3D volume, surface, and endoscopy rendering, and 4D viewer Integrated with the OnePacs cloud PACS and study/report distribution system FDA 510...

Welcome to the OnePacs Workstation for macOS online forums. This forum is intended to assist users of OnePacs Workstation for macOS, in the installation, configuration, and use of the software. The forums are monitored by OnePacs support personnel, who try to respond to posts in a helpful and timel...

The study retriever is specialized software designed just for one purpose, and does not operate as a general purpose DICOM node. It is able to retriever studies from OnePacs and store them to destinations, but it can not be queried directly. The study retriever only stores studies for a limited time...

Mindi, It is correct that is a very nonspecific error. It is also unclear whether that response is coming from your PACS or our gateway transmission computer. There are a lot of conditions that could lead to that error, such as running out of disk space, corrupted DICOM data, or a database being dow...

Report Generator version 2.3 has been released. Features/improvements of this release include: * Improved abilities to map OnePacs/PACS study types to specific report generator templates/template groups to improve template match quality * Improved selection of or ranking of templates within template...