Search found 18 matches

by caze.frazao
Fri Oct 16, 2015 6:40 pm
Forum: OnePacs user discussions
Topic: E-mails not sent
Replies: 3
Views: 10625

Re: E-mails not sent

Justin and Jeremy, Thanks for your quick reply. I've just checked the log of some of those which hasn't been delivered, and they weren't actually sent after being completed. I know that unchecking the default destinations can be the cause of that. However, some os those exams I'm pretty sure I have ...
by caze.frazao
Fri Oct 16, 2015 3:32 pm
Forum: OnePacs user discussions
Topic: E-mails not sent
Replies: 3
Views: 10625

E-mails not sent

Hi everyone, Since two weeks ago, some of the e-mails sent when we finish a report do not reach the destination(s) chosen. It's completely random, happening with different facilities and e-mails providers, some of which didn't use to happen. It doesn't happen everytime tough. Is anyone experiencing ...
by caze.frazao
Tue Sep 15, 2015 5:50 pm
Forum: OnePacs user discussions
Topic: Gateway issues
Replies: 3
Views: 10352

Re: Gateway issues

Jeremy,

Thanks for your reply. I'll try to follow your orientations.
I've just seen your reply. I was waiting to receive an e-mail when this post had been replied, but I didn't. That's why I'm thanking you just now.

Cheers.
by caze.frazao
Fri Jul 17, 2015 3:24 pm
Forum: OnePacs user discussions
Topic: Gateway issues
Replies: 3
Views: 10352

Re: Gateway issues

Anyone?
by caze.frazao
Tue Jul 07, 2015 1:40 pm
Forum: OnePacs user discussions
Topic: Gateway issues
Replies: 3
Views: 10352

Gateway issues

Hi, There three things happening with our facilities that I'd like some help: First is that some X-ray studies that have over 6 images, just upload 3 or four of them. Sometimes, if you send the study again the rest of images are uploaded, but most of time they are not. Is there any restriction of nu...
by caze.frazao
Tue Jun 30, 2015 9:36 pm
Forum: OnePacs user discussions
Topic: Sending report in PDF by e-mail
Replies: 5
Views: 11094

Re: Sending report in PDF by e-mail

Perfect Justin,

Thanks for your help.
by caze.frazao
Tue Jun 30, 2015 6:21 pm
Forum: OnePacs user discussions
Topic: Sending report in PDF by e-mail
Replies: 5
Views: 11094

Re: Sending report in PDF by e-mail

Hi John and Justin, Thanks for your reply. What do you mean by PHI? Would it be Patient's History Information? If so, we don't have this kind of issue, once we are a veterinary company working in Brazil. We don't have any law or regulation like those described by you here in Brazil for veterinary. B...
by caze.frazao
Fri Jun 26, 2015 7:51 am
Forum: OnePacs user discussions
Topic: Sending report in PDF by e-mail
Replies: 5
Views: 11094

Sending report in PDF by e-mail

Hello, I'm facing some difficult to set my Report Destinations once only to option of "Type" appears to me: Email report link; and HL7. However, I need to set them as Email Report as Attachment type, as described in the guide: https://onepacshelp.com/display/T5/Report+Distribution#ReportDistribution...