Search found 371 matches

by justin
Wed Sep 13, 2017 9:15 am
Forum: OnePacs user discussions
Topic: two monitors
Replies: 1
Views: 3955

Re: two monitors

Hi drglider, It sounds like you're referring to the documentation for for viewing multiple tabs across monitors. If you just want to split your workstation across two monitors you just need to resize the application window by dragging the lower right corner, stretching it across both monitors. The i...
by justin
Thu Mar 16, 2017 2:59 pm
Forum: OnePacs user discussions
Topic: Windows 7 32-bit
Replies: 2
Views: 4288

Re: Windows 7 32-bit

Hi Rodrigo,

The current release of the OnePacs Gateway (2.5.1) is compatible with Windows 7 32-bit.

Regards,

Justin
by justin
Thu Dec 15, 2016 10:17 am
Forum: OnePacs user discussions
Topic: Gateway interface on 8080 port
Replies: 2
Views: 8665

Re: Gateway interface on 8080 port

Hi Paulo, The easiest way would be to change the ports in Mirth via the Mirth Server Manager and offset the ports. See attached screenshot. Screen Shot 2016-12-15 at 9.12.54 AM.png Alternatively, would could configure the gateway to use the alternate ports configuration by modifying <OPG>\server\def...
by justin
Fri Oct 28, 2016 12:19 am
Forum: OnePacs user discussions
Topic: gateway password failed
Replies: 1
Views: 9708

Re: gateway password failed

Hi,

That would indicate that either:

1) You changed the gateway password or entered it incorrectly
or
2) Your database is not running. Check the PostgreSQL windows service and verify that it is running.

Regards,

Justin
by justin
Tue Jul 19, 2016 10:24 am
Forum: OnePacs user discussions
Topic: Gateway with low bandwidth
Replies: 2
Views: 10087

Re: Gateway with low bandwidth

Hi Paulo, You might consider reducing the concurrency of the MoveSCU to 1 which should help with the issue of your CR hitting the per-instance upload timeout. You could also use the Forward2 service rather than the default Forward service. This would allow you to prioritize CT over CR so that that a...
by justin
Mon Jun 27, 2016 9:14 am
Forum: OnePacs user discussions
Topic: new monitor issue
Replies: 1
Views: 8589

Re: new monitor issue

Hi,

What version of OnePacs Workstation are you running? If you're using the latest version, could you send debug logs to the "OnePacs Logs" user via OnePacs messaging?

https://onepacshelp.com/display/OWSR/Debug+Logs

Regards,

Justin
by justin
Tue Apr 19, 2016 1:08 pm
Forum: OnePacs user discussions
Topic: Website login - white screen
Replies: 3
Views: 13499

Re: Website login - white screen

There do not appear to be any issues with that user account.

When you wrote "But I had a different user try logging in and it works!", do you mean you had another user log into their OnePacs account from the same PC?
by justin
Tue Apr 19, 2016 12:38 pm
Forum: OnePacs user discussions
Topic: Website login - white screen
Replies: 3
Views: 13499

Re: Website login - white screen

Could you PM me the user id?

Thanks,

Justin
by justin
Fri Mar 18, 2016 10:59 am
Forum: OnePacs user discussions
Topic: Java Uploader Failure
Replies: 5
Views: 14451

Re: Java Uploader Failure

So you're trying to use a proxy server? What are your settings in the Java control panel (Control Panel -> Java -> General -> Network Settings)?

Thanks,

Justin
by justin
Tue Mar 01, 2016 12:44 am
Forum: OnePacs user discussions
Topic: .jpeg conversion to DICOM
Replies: 1
Views: 10196

Re: .jpeg conversion to DICOM

Hi Paulo,

Thanks for bringing this to our attention. We will add support for jpeg in a future release.

Regards,

Justin