OnePacs Forums

Do you have a firewall active? Sometimes security software can block communication between the onepacs worklist webpage and the study downloader and workstation software on the computer. You might try temporarily disabling such software and seeing if things work OK that way, then if it turns out to ...

The gateway is compatible with windows 8. I actually just did a fresh install and tested and everything is working fine, studies coming over to the worklist without a problem. I dont think the issue is windows 8 related, would troubleshoot like any other gateway issue. Is your connectivity to the se...

It is compatible with windows 8. Are you having any sort of issue?

When you say to upload from the worklist, do you mean to upload studies directly from a computer to OnePacs using this option: http://wiki.onepacsforums.com/doku.php?id=uploadingstudies#direct_upload_using_the_web_interface If so, can you describe in what manner this process is now failing? When you...

HI, let me clarify what you are saying. You are trying to send studies from where, to where? I wonder if there could be a typo in your description above. I'm not sure what you mean by "went into the poller and opened the option for loading from the workstation". There is no option like that... Do yo...

Mario, There are a few ways to do this. One, you could export the reports along with other study data by going to the Data Search/Export menu, and selecting "Export data to spreadsheet" option. Make sure the "Report" option is checked. You could periodically export a record of studies you have proce...

Do you see "Export data to spreadsheet"? That's really the option you want as it will export all the actual raw data to a spreadsheet (.csv file) and you can analyze/manipulate as you wish. The "charts" function will generate some real-time eye candy for you but for in-depth analysis I would recomme...

Ok good to know, thanks. There is a bit of voodoo with windows sometimes.

I'll have someone contact you to try to remote into the computer and take a look.

Can I confirm you are running the installer from an administrator account? Also can you tell me the version # of the installer and what service pack you have installed for XP? Thanks.