OnePacs Forums

Hi Steve - As it is 3 separate problems my suspicion is that it may be his network connection. Some additional information may be helpful: 1. Please clarify the login problem and the intermittent problem with the workstation. Is he able to get to the login screen but cannot login properly? Or is the...

Typically this problem is caused by the Internet browser not allowing pop ups windows. In Firefox these settings are located under Tools -> options -> content (tab) -> pop up windows (exceptions) . In Internet Explorer the popup blocker settings are located at Tools -> options -> privacy tab -> pop ...

A ticket has been created for further investigation. The logs indicate that the service fails to start because "No se pudieron convertir algunas o todas las referencias de identidad." The following Microsoft article seems to indicate that this error can occur because "On some non-English operating s...

Error 1067 is displayed when a windows service cannot start. Please check that there is no other application that is running on the the default port (44104) of the workstation. TCPView - http://technet.microsoft.com/en-us/sysinternals/bb897437 may be helpful to identify what programs are running on ...

Hi Hilaro - Please attempt to gather the logs by following the instructions listed at http://wiki.onepacsforums.com/doku.php?id=support#obtaining_debug_logs. If this is not possible, please zip the files located in C:\onepacs\workstation\logs. Send the logs to support@onepacs.com. A new release (4.5...

Hi Steve - Please right click on the OnePacs Study Receiver and select manage download. Next, please click the Debug button located on the bottom right panel of the download manager. A new window will open that contains a zip file. Please email the resulting zip file to support@onepacs.com. Regards,...

Hi Hilario,

I just wanted to verify that by "Spanish date format" you mean the DD/MM/YYYY format. Please confirm.

Thank you,
Jeremy

Hilario -

This occurred because HTML tables by default will show text aligned vertically in the center of a table cell. I changed the report template to align the text vertically at the top of the cell and thus wrapped lines should no longer appear to be three separate lines.

Regards
Jeremy

Hilario - The changes that I outlined in the previous post 1. Changing the signature line so that the PDF version of the signature is not larger than the HTML version 2. Changing the line HTML tag to an image so that it displays in both the HTML version and PDF version. have now been completed. Rega...

Hilario, Hello. I believe that I have two or the three solutions for your last post. 1. The signature image size can be set using the width and height property. We also want to align the image to the left. We can then position the whole thing inside of a table so that it aligns properly in both PDF ...