Upload CD/DVD Does not show up.

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UpperBucks
Posts: 1
Joined: Fri Feb 17, 2012 4:55 pm

Upload CD/DVD Does not show up.

Post by UpperBucks » Mon Feb 20, 2012 8:19 am

In some to the logins I used when I click on Upload studies the ''Upload CD/DVD" option is availible, but in some cases is not, is this a problem with Internet explorer 8 or 9. Because i noticed the computers with IE9 showed the "Upload CD/DVD" Option. Is there a way to set this?

justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Upload CD/DVD Does not show up.

Post by justin » Mon Feb 20, 2012 11:26 am

Hi,

The standard study uploader requires Java. If your computer does not have Java installed it will default to the simplified version of the study uploader. If you want to install in java and run the standard uploader you can simply click on the right corner of the "Upload studies" button and select "Standard (requires Java)" this will prompt you to install Java.

Regards,

Justin

justin
Posts: 371
Joined: Wed Nov 26, 2008 2:34 pm

Re: Upload CD/DVD Does not show up.

Post by justin » Mon Feb 20, 2012 11:28 am

See attached screenshot.
Attachments
Screenshot of selecting the Standard (java based) study uploader.
Screenshot of selecting the Standard (java based) study uploader.
Screen Shot 2012-02-20 at 10.27.05 AM (2).png (5.09 KiB) Viewed 3124 times

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