Gateway slow

Historical record of a forum that was for discussion of the setup, configuration, and use of OnePacs for research and educational purposes (non-clinical use).

Please direct any support inquiries through the standard OnePacs ticketing and support system.

The "Announcements" forum will continue to be active and contain announcements related to the OnePacs system.
Locked
mindi2210
Posts: 78
Joined: Tue Mar 04, 2014 2:42 pm

Gateway slow

Post by mindi2210 » Thu Apr 13, 2017 3:32 pm

When trying to manually push old exams from Gateway to OnePacs it is taking 5-10 minutes. Exams coming from the modalities to the Gateway and up to OnePACS seem to come right through.....doesn't make any sense to me why this might be happening. I have had IT look at every possible angle, rebooted etc. Just can not find a pattern or why this may be happening.

Locked