![Image](webviewer%20preferences.jpg)
Troubleshooting the HTML5 viewer on mobile devices
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- Posts: 195
- Joined: Wed Jun 20, 2012 5:14 am
Troubleshooting the HTML5 viewer on mobile devices
Just a note - at times it may be useful to toggle the "Use WebGL for image rendering" setting in the Web Viewer preferences as a troubleshooting method. For example, the recent iOS update to 12.1.2 causes issues with WebGL rendering; this can be fixed by de-selecting this option in preferences.
![Image](webviewer%20preferences.jpg)
![Image](webviewer%20preferences.jpg)
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