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Re: Downloading to Gateway

Posted: Thu Jan 21, 2021 5:23 am
by admin
If the issue is that the studies are too large in terms of disk space (megabytes), the item to delete would be this one:

Code: Select all

and seriesSize < '500000000'
The item you listed regarding "number of series related instances" excludes series which contain more than 2,500 images/instances.

Re: Downloading to Gateway

Posted: Sun Jan 24, 2021 9:07 pm
by mindi2210
I don’t see that item. Only the 2500 series item. I have attached a photo. Where would I find item above?

Re: Downloading to Gateway

Posted: Thu Feb 04, 2021 9:45 am
by mindi2210
Any updates?

Re: Downloading to Gateway

Posted: Mon Feb 08, 2021 10:39 am
by mindi2210
Hello-
We are really struggling with this issue. Any updates would be be appreciated.

Re: Downloading to Gateway

Posted: Mon Feb 08, 2021 10:42 am
by mindi2210
This issue is creating a major problem for our workflow. Any updates would be appreciated. I can't find message in the attachment. Where would it be?

Re: Downloading to Gateway

Posted: Mon Mar 08, 2021 12:34 pm
by admin
If this "series size" limitation were the issue, it would have been in the screenshot that you had posted.

However, I think this issue may actually relate to a separate issue that was fixed in a recent update, so if you check now I think this issue will be resolved.