Workstation v16 problem

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carmen21
Posts: 23
Joined: Mon Mar 26, 2012 7:27 am

Workstation v16 problem

Post by carmen21 »

Hi, I have a problem whit workstation last version. I add new server, I search study then in Send/Recive, download well but I can't open viewer, don't show error and does nothing. Images are never opened. Can somebody help me?
(my SO is Windows 10) Thanks!

admin
Site Admin
Posts: 77
Joined: Tue Nov 25, 2008 3:13 pm

Re: Workstation v16 problem

Post by admin »

Hello, can you upload debug logs to OnePacs:

https://onepacshelp.com/display/OWSR/Debug+Logs


Please also send me a private message in these forums including the debug log code, and a screenshot of the situation you are having. As always, ensure not to post any private information/PHI/etc in any forum post. Thanks.

carmen21
Posts: 23
Joined: Mon Mar 26, 2012 7:27 am

Re: Workstation v16 problem

Post by carmen21 »

Hi. Anyone else have this problem?
It is when a local server is used, we have DCM4CHEE server. Thanks.

admin
Site Admin
Posts: 77
Joined: Tue Nov 25, 2008 3:13 pm

Re: Workstation v16 problem

Post by admin »

Thanks for providing the logs, we have identified and fixed the issue. Will release a point update shortly.

carmen21
Posts: 23
Joined: Mon Mar 26, 2012 7:27 am

Re: Workstation v16 problem

Post by carmen21 »

Hello, it already works correctly with the latest version, thank you very much.

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