When I want to download a report I click on the icon and "Report Windows" Open Correctly.
But if I clik on the PDF or RTF icon I get an error and I get an empty file.
You can see the error got if I export to PDF.
Regards
REPORT Problem
REPORT Problem
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Re: REPORT Problem
Hilario,
When we upgraded to version 8.0 we removed the /onepacs context from the web application. So urls like https://web.onepacs.com:8443/onepacs/... became https://web.onepacs.com:8443/...
We updated all the templates in the system to reflect this. However, you had some hard coded links in your user signatures (this is a fairly unique configuration) that we mistakenly omitted. As a result, the pdf generation failed on these images. We have updated these so your pdfs should now export correctly.
Please let me know if there are any further issues.
Regards,
Justin
When we upgraded to version 8.0 we removed the /onepacs context from the web application. So urls like https://web.onepacs.com:8443/onepacs/... became https://web.onepacs.com:8443/...
We updated all the templates in the system to reflect this. However, you had some hard coded links in your user signatures (this is a fairly unique configuration) that we mistakenly omitted. As a result, the pdf generation failed on these images. We have updated these so your pdfs should now export correctly.
Please let me know if there are any further issues.
Regards,
Justin