OnePacs Forums

Hello,

I have a facility that is an Endpoint - Receives images indirectly from one or more hub facilities. It is down and not sending studies since Friday. But our hub that have many more facilities is working OK. So I believe that their network connection is lost. They have two more facilities with the same configuration as endpoint and they are sending studies.

What else can I check or do to help them? I really need some advice about it.

Respectfully

David Krichilski

David,

Can you ping the gateway hub from this facility in question? Are they getting any errors when trying to send studies?

Regards

I prove them that there was a network disconnection from their side. We reload the studies from the Gateway and arrived ok. Thanks.

Good news, thanks David!

Regards